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How Can We Help?
Whether you have a question about golf clubs, need help with a simulator setup, or want to check on an order, our team is ready to assist.
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Frequently Asked Questions
How long will it take to receive my order?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means you can expect delivery within 6 to 11 business days from your order date. Every shipment includes tracking so you can follow along.
Do you offer free shipping?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy page for full details.
What is your return policy?
We want you to be happy with your purchase. If something is not the right fit, please review our Returns & Exchanges page for eligibility windows, condition requirements, and the steps to initiate a return. Contact our support team if you have questions about a specific item.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis depending on item availability and condition. Reach out to us via email or phone with your order number, and we will walk you through the exchange process and confirm what options are available.
How do I choose the right golf simulator enclosure size?
The right enclosure depends on your ceiling height, room width, and the launch monitor you plan to use. We recommend measuring your space carefully and reviewing the specifications listed on each product page. If you are unsure, send us your room dimensions and we will suggest the best fit.
Do your pool tables come assembled?
Pool tables generally ship disassembled due to their size and weight. Each listing notes what is included and whether professional assembly is recommended. Check the product description for assembly details, or contact us and we will clarify what to expect for a specific model.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our team replies to every inquiry within one business day so you are never left waiting.
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Your payment and personal information are protected by industry-standard encryption at every step.
Careful Packaging
Every item is packed with care to arrive in perfect condition, from clubs to full-size pool tables.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every package.
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